Reviews
What Our Clients Are Saying
These guys are great! We had some brown water come through our filtration system and called them for help. They were super nice, thorough, on time, and billed within reason. We have new plumber. Thank you guys!!!
sarah grefe
21:07 31 Jan 23
Great service! They helped explain the situation in a way I could understand and answered all my questions! They were able to fix the issue same day and in a timely manner! Would recommend and will use again.
Robert A
23:18 23 Jan 23
had a leak in outside hose bib line, they came out on a saturday and quickly figured out what was wrong, gave a qoute and did the repairs. effiicient.
Dan Moore
14:52 15 Jan 23
Great people to deal with
Lorelei Foster mccoy
17:14 12 Dec 22
wesley copeland
23:33 01 Nov 22
Top notch! Quick to contact, schedule and arrived right on time. Service was thorough and professional. Highly recommend Robert and his team!
Clifton Thomas
23:50 06 Oct 22
Quick and professional. Willing to go the extra mile. Will definitely call again when the time arises. I definitely recommend them.
Eric E
02:21 31 Aug 22
I have known and used Robert before he started his business and he has always been respectful, dependable and knowledgeable. Thank you for your help with our issues.
Beth Smith
16:48 30 Jun 22
I was having a having a leak and was in dire need of a plumber to come out. They were able to come out that day to help me out. They explained everything (including the cost, which was very reasonable) and they will now be the plumbers that I will call every time if I am in need of a plumber.
Tara Brinkley
13:55 11 Jun 22
Prompt and efficient. Very friendly and professional. He knew exactly what we needed and completed the job quickly. We’ll definitely call for future plumbing work.
Brion Ciccone
00:54 11 Jun 22
Kim Croft
01:56 07 Apr 22
We have used RC Gochenour and son for all of our plumbing needs. From installation in a new build to problem solving and updating. We trust their work, their diagnostic skills and their recommendations. We recommend without hesitation. Thank you for helping us time and time again!
Elisabeth Alger
15:42 05 Apr 22
karl mann
21:53 09 Mar 22
Belle McQuail
17:16 12 Feb 22
Sometimes, it's the little things. And sometimes, the little things are really big things in disguise. At any rate...I love my new toilet! Once again, Robert has come through for me in his usual professional, easy-to-do-business-with way. Ditto for Damien and Julie. Thanks again, RCG Plumbing. (Is it too silly to say I'm flushed with joy?)
Patressa Kearns
17:05 09 Feb 22
We had an excellent experience all around. They were prompt, professional, and courteous. They quickly diagnosed the problem with our well pressure tank and installed a new one, which included building a small “pad” to support the new position of installation. I particularly appreciated Robert’s clear and patient description of component functions, problems, diagnosis, etc. We will be hiring them again in the near future for water softener system inspection and maintenance. I highly recommend as an expert and trustworthy business!
Maryanne Torrey
00:12 27 Jan 22
🌟🌟🌟🌟🌟HIGHLY RECOMMEND ROBERT FOR ANY PLUMBING NEEDS DEFINITELY A 5 STAR BUSINESS
Yvonne Myers
17:35 24 Jan 22
I called on Friday morning and my pressure tank problem was fixed by 3PM. Thank you so much.
Karen
20:29 14 Jan 22
We had a pipe burst, and a water leak. Robert was great and got it repaired fast and well. 5/5
Spencer Tasso
21:06 12 Jan 22
Excellent service repairing kitchen sink drain. Called and he was out the same day. Very polite and respectful. He also did and excellent job on installing bathroom plumbing when I had a bathroom gutted and remodeled several years ago. I highly recommend him.
Joy Hensley
23:47 05 Jan 22
Phillip Updike
20:45 22 Dec 21
Misty Howan
18:32 15 Dec 21
Had them replace a sump pump, and during their process of replacing it was discovered that an important plumbing valve was missing. They went ahead and installed that as well after replacing the sump pump.
Spencer Huffman
16:53 20 Nov 21
They are on time and very friendly. They gave us a quote of the exact amount before starting the project. My project ended up being a six hour project and they never once took a break until the job was completed. If issues arrived during the project they were sure to let us know exactly what they were doing. Will definitely use this service again.
Michael Dovel
13:40 17 Nov 21
Not only were all the broken things fixed, replaced or improved, I got a great education about the water systems in my house! Mr. Gochenour was very patient, and went above and beyond the original request to make things work!
Cindy Brown
13:26 17 Nov 21
Wow, we had a great experience with R.C. Gochenour & Son Plumbing! We were able to get a quick appointment, their staff was super helpful in solving a number of plumbing challenges, and the pricing was fair. I could not recommend them enough.
Avi Green
16:20 12 Oct 21
It is reassuring to have a professional and responsive plumber!
Signe Burgen Vaughan
13:39 07 Oct 21
Robert came on time, was professional, did a great job, left no mark that he had been there. Highly recommend.
Nathan Maust
14:47 02 Oct 21
Responsive, reasonable and very competent. Both Julie and Robert are very easy to work with.
Richard Gross
21:33 07 Sep 21
Great service.
Rod1 Stoner
22:42 28 Jul 21
Great service as always
Becki Morris
17:18 19 Jul 21
Robert arrived on time if not a few minutes early, we discussed the issues we had and investigated an additional potential problem. He completed all work in a neat and professional manner. Overall I was pleased with my first experience. I would and already have recommended them to others. True customer service and that is very much appreciated.
Lyndon Bailey
18:50 02 Jul 21
Justin Miller
14:09 22 Jun 21
We will absolutely call again for any plumbing issues that may arise in the future. Robert is knowledgeable, professional, and was able to diagnose the problem very quickly. He was efficient, and also explained what he did in detail. Highly recommend!
Christina Eckard
13:49 22 Jun 21
Very polite and professional. Told me up front about pricing. Did a great job and did not rush to finish the job. He was very efficient. Again very polite and professional. I will be recommending your company to anyone in need of service. Thank you so much. ⭐⭐⭐⭐⭐ from me.
Mary Schuetze
16:42 10 Jun 21
Quick response time, and completes job entirely. Highly knowledgeable and skilled, explains everything thoroughly and responds to all questions. Does not pressure a sale, but describes options and lets customer decide best solution. Highly recommended!
Tom Farrar
14:35 07 Apr 21
Tracey Barb
19:17 01 Apr 21
Robert was right on time, very personable, knowledgeable, & efficient, and his work was reasonably priced. We will call on him for our future plumbing needs!
Justin Sturz
20:49 12 Mar 21
Only praise for this professional plumbing company who puts their customers first. Had a sump pump installed about 3 years ago and they were quick to respond and even though the situations was not ideal (poor weather and heavy clay removal), R.C Gochenour & Son completed the job! Will use them for any plumbing issues that might arise. You can trust this professional! Just presently had two water heaters flushed and heater elements replaced as well as additional work completed on crawl space sump pump to make less noisy. Once again R.C Gochenour took care of all work efficiently and quickly and left the areas spotless. Highly recommend this plumber and his crew-polite, friendly, hard working and most importantly trustworthy!
Sue Gehlich
23:19 05 Mar 21
This company was great. They made an extra effort to come out when the roads were bad after a snowstorm. The source of the leak was not immediately identifiable but they found it and fixed it on that same visit. They are now our go-to plumbing company. We have total confidence in them.
Margaret Rhoads
15:54 16 Feb 21
Fantastic experience. Very courteous, conscientious, and professional.
Paul Smith
10:46 20 Jan 21
Always courteous, on time and we have used them a few times. They will be our go too guys from now on.
Terri Graves
23:58 18 Jan 21
Very impressed with every aspect of their service. On time and kept me informed of the progress and made sure it was exactly what we needed. Highly recommend!
MichaelChristina Miller
00:40 14 Jan 21
R. C. Gochenour & Son has been our go-to plumber for years. Their professionalism, responsiveness, and quality work is beyond compare to any other. We wouldn't think to call anyone else for any of our plumbing needs!
Melinda Jenkins
19:16 08 Jan 21
Great job.
Roger Alger
19:14 30 Dec 20
Came quickly and always do excellent work.
Dennis Shenk
21:43 10 Dec 20
We could not be happier with our recent experience with RC Gochenour. Their responsiveness was crazy fast - they diagnosed, located/ordered & replaced a leaky water heater within 6 hours of our call and their pricing was extremely reasonable. What an unexpectedly enjoyable experience. RCG is the way to go for anyone’s plumbing needs.
Jeff Berg
16:06 28 Nov 20
Robert Gochenour was recommended by Dave at May Supply. We needed to get our water softener assessed and possibly replaced. I appreciated when I called I was able to get an appt in less than a week. Robert even stopped by the day before to look at the unit to see it did indeed need replacement. Next day he even stopped by the house first to get purchase authorization due to my communication error. He did excellent work, thoroughly explained how it all works and gave great recommendations for a longer lasting unit. So happy to have a company I can call for any of my plumbing needs now. I totally recommend them.
Andrea Folk
17:35 23 Nov 20
As always, Robert is prompt and thorough! He has completed several projects for me and I will continue to use his company for all my plumbing needs! I am very satisfied with his work!
Mark Comer
10:12 21 Nov 20
Very professional and prompt. Was very informative and provided great guidance.
Thomas Keegan
17:43 04 Nov 20
We love Gochenour. They've helped us out with several problem toilets in rental properties. They are great to work with in every way. Responsive, prompt, and mindful of time constraints related to arriving guests. Highly recommend.
Sally Baird
17:22 29 Oct 20
Highly recommend. They were on time and dedicated to getting the job done. The worked on our well system. Good, honest company.
Nancy Anne
22:41 25 Oct 20
Were prompt in responding to my call for repairs to our toilets. Very professional. Would highly recommend them, and will be certainly using them again in the future. Thanks Robert
Zopp Family Dental Center
21:27 19 Oct 20
I contacted them about getting a well pressure tank replaced. They were very friendly and courteous. They came out the next day to give me an estimate. The price they quoted was reasonable and asked when they could do it. They were able to come out the next day and had it replaced in less than 2 hours. They were very nice, polite and professional. I have several remodeling plans for the future that will require plumbing work and I will not hesitate to use them again!
Lorrie Thornton
17:15 18 Oct 20
Emily DeBenedetto
22:37 14 Oct 20
As always R.C and Son was just a phone call away and they were able to install hot water heater the same day. Very professional and are able to do things in a timely manner. Highly recommend.
Emily Knighton
15:26 12 Oct 20
Sandy Fleischmann
23:07 25 Sep 20
We had never used Gochenour Plumbing before today, but they came highly recommended by the plumbing supply house we use. Robert and crew came the same day we called, they arrived on time and quickly solved out problem. The charge was reasonable and they were professional and friendly. We plan to make them our regular plumbing company.
Larry Bowers
18:22 24 Sep 20
We had our water heater repaired and a house filter installed. The plumbers were very professional and polite. They did a fantastic job and explained to us everything they were doing. I called and got same day service which was super. Will highly recommend this company to anyone. Thank you for a job well done.
Charlene Burrell
14:00 20 Sep 20
Robert was professional on time and explained every detail what needed to be replaced and his recommendations to upgrade and protect my home plumbing for the future ! Him and his staff was curteous and made new installation so easy i highly recommend him and his company for any of your plumbing needs A+++ Thanks R.C. Gochenour and Son !!!!
Brad Comer
14:33 18 Sep 20
Robert and his team are great! Very responsive to an issue the same day! Would highly recommend them, and will be certainly using them again in the future!
Aaron Wolfe
19:52 15 Sep 20
Robert Gochenour & Son was the plumbing company for our new home from scratch to finish. Our home is a timber frame construction and it was a difficult project for all the different trades that worked on it. It was a real challenge. Robert did flawless installation of everything related to plumbing. He was always on time and came when he was scheduled to work. He and his assistant were always cheerful and courteous, was the only contractor who took off his shoes while working once the interior floors were covered, always wore a mask when the Covid 19 hit, and generally was the most conscientious and reliable of all the trades involved. Robert also found a rainfall water leak for us thatw caused by the metal roof installers. This was such a great relief. In summary, I would like to add that my wife and I would recommend Gochenour Plumbing to anyone who desires a first class plumber at a fair and reasonable price. I would share my complete satisfaction with this company with anyone. Feel free to contact me at any time. I would not have offered such a lengthy evaluation if I wasn't completely pleased. Thanking you
James Florian
23:46 01 Sep 20
Repaired two outside spigots that I thought would need to be replaced. Appreciate the honest and professional work. Would definitely recommend.
Chris Nalberczinski
13:44 22 Jul 20
We couldn't ask for a better plumber. Robert is excellent. Not only in getting the right equipment, but, also, in explaining carefully how to do this and how to do that. His price was very fair and more than competitive. Along with, if something needs adjustment, call me. We plan to use Robert for all our future plumbing projects. It's good to have a plumber that you can trust.
Joe Henriques
23:57 17 Jul 20
They hooked up our new washer and hauled the old one away. Very professional, respected us and our property, and gave us a call to let us know when to expect them. They weren't my go-to plumber prior to this contracted service, but they impressed us so much I think we will switch for any future plumbing needs. I will be sharing our awesome experience with friends and family. (And for anyone like me who is skeptical about reviews on google, we did not receive anything for writing this review nor were we asked to do so by the company. We just want to support a local business who clearly values its customers.)
Elizabeth Eldredge
19:04 08 Jul 20
Matthew Wadas
22:55 24 Jun 20
Katherine Fitzgerald
22:45 23 Jun 20
Extremely quick service installing a new sewer line. On time and on budget. Very detail oriented. They seemed to truly care about their work. Want it done well at a very reasonable price? Call R.C. Gochenour. He won't even get upset when you say his name wrong.
Jason Campbell
03:24 21 Jun 20
Michele Mccoy
02:25 13 Jun 20
Professional. Kept his word ...called back when he said he would. Showed up when he said he would. Reasonable cost. Had the sink repaired in no time! Very nice man.
Debra Spart
00:58 29 May 20
Robert and his assistant showed up at the time and date he said he would . their work involved a major restructuring of the supply lines on our project. The work was professionally done at a reasonable cost.
Carlton Sharp
01:05 27 May 20
Mr. Gochenour and his team provided everything you could want from a business: good communication, fast service, quality work, and a fair price. Will definitely be using them in the future!
Taylor Terry
01:37 23 May 20
Always appropriate. Good advice and fair prices.
THOMAS DAMATO
20:19 18 May 20
Fast response for an estimate, getting the parts and services!
Angel Wright-Phillips
23:02 06 May 20
There's nothing not to like about this business. Great service and communications throughout the entire process. They went the extra mile to provide the filtration system that would work for my cabin. Very reasonable and I am very impressed with their work. Highly recommend them for you plumbing needs.
Gary Carpineta
17:29 27 Apr 20
Extremely nice and professional. Definitely will use for any future plumbing issues. Already recommended to others.
Theresa DeMastus
14:57 25 Apr 20
Quality work at reasonable prices. Always quick and efficient.
Melisa Raines
13:35 21 Apr 20
They did an outstanding job of restoring my plumbing system back to 100%. Highly recommend!!
Cerise Haas
22:10 16 Apr 20
Harleigh Dean
00:36 22 Nov 19
Courtney D
04:06 11 Mar 19
Honest, dependable, and professional service!
Christopher Jenkins
15:36 22 Apr 18
This company is very responsive. They use social media and are quick to get back to you. Their work is high quality and reasonably priced. Excellent service.
Diane Hirsch
11:36 15 Sep 17
Stephen Monticelli
23:58 14 Sep 17
Outstanding job on my tub/shower valve, quality work, and completed in a timely manner. Great job! Thanks Robert!
Brad Shrout
02:51 16 Aug 17
Local Reviews
R.C. Gochenour and Son Plumbing Rated 5.0 out of 5 stars
based on 40 customer reviews
Superior! I’ll never use anyone else!
Donna - Shenandoah, VA 22849
Review of R.C. Gochenour and Son Plumbing
Superior!!!! I’ll never use anyone else!!!! Prompt, affordable, courteous! The best!
Outstanding service! Not the first time I have utilized
Ed - Elkton, VA 22827
Review of R.C. Gochenour and Son Plumbing
Will continue to use if I need their services.
Professional!
Donna - Shenandoah, VA 22849
Review of R.C. Gochenour and Son Plumbing
What a breath of fresh air! They are everything you want in a plumbing service! Reliable, efficient, reasonable price and so much more! Robert is a man of his word! He gave us a quote and stuck to it! We will use this company only!
Super emergency service!
Andy - Shenandoah, VA 22849
Review of R.C. Gochenour and Son Plumbing
I have a rental, the water heater quit, my clients needed hot water...less than a day later, RC Gochenour had it replaced! Problem solved at a reasonable price with very short notice! Thank you so much for taking care of a big problem in such a quick and professional manner!
Great service
Alex - Elkton, VA 22827
Review of R.C. Gochenour and Son Plumbing
Highly recommend!!!
Valley Leader
Jorge - Broadway, VA 22815
Review of R.C. Gochenour and Son Plumbing
Robert and his steady crew installed a new water heater, water filter, and sump pump for my 4147 sq ft house. The boss is a tribute to the Valley and the work ethic still alive in this country. We are lucky to have him.
Excellent company!
Amy - Shenandoah, VA 22849
Review of R.C. Gochenour and Son Plumbing
They came out and did an estimate the same day I called and even fixed one of our issues. Polite, friendly and informative with fair prices. I definitely recommend them for all your plumbing needs!
Replaced hose bib
Brion - New Market, VA 22844
Review of R.C. Gochenour and Son Plumbing
Extremely friendly and straightforward. Arrived promptly. He knew exactly what we needed and completed the job satisfactorily. We’ll most definitely call him for future plumbing needs.
Service you can count on
Jeff - Shenandoah, VA 22849
Review of R.C. Gochenour and Son Plumbing
I can do a little bit of many things but plumbing isn’t something I like to mess with. Doing something wrong can be a costly mistake. Nice to have someone like Robert that we can trust to come out and do a quality job in a timely matter and at a reasonable price. Highly recommend!
Awesome job - as always.
Jeff - Harrisonburg, VA 22801
Review of R.C. Gochenour and Son Plumbing
Very professional and easy to do business with. High quality workmanship.
Great service
Rick - Elkton, VA 22827
Review of R.C. Gochenour and Son Plumbing
Excellent work ethic! Always prompt and dependable!!!
Excellent work
Marian - Keezletown, VA 22832
Review of R.C. Gochenour and Son Plumbing
Terrific experience recently, called them again for another
Thorough and prompt service
Donna - Shenandoah, VA 22849
Review of R.C. Gochenour and Son Plumbing
Highly recommend this service for knowledge and expertise. Really affordable prices.
EXTREMELY SATISFIED!!!
Teresa - Elkton, VA 22827
Review of R.C. Gochenour and Son Plumbing
Returned phone call promptly, arrived at stated time, diagnosed issue quickly. Very professional. Will gladly recommend
Excellent Service
Reba - Rileyville, VA 22650
Review of R.C. Gochenour and Son Plumbing
They are thorough, efficient, & great at what they do. I made an appt. due to low water pressure. Julie called back w/a cancellation. They came out the same day, determined that the well pressure tank was the problem & were able to install a new one that day. This is the 2nd time I’ve needed their service. Each time it has been excellent.
